FAQ for Modera Pomona | Apartments in Pomona, CA

Does Modera Pomona in Pomona, CA have gated access? How do you enter the gate as a resident? How do guests enter the gate?

Our community offers gated access. Each resident receives a code or fob to enter the gate.

Is there a parking garage available at Modera Pomona in CA?

We have a controlled-access parking garage at Modera Pomona.

Do the Modera Pomona apartments offer a valet trash service? Is there a recycling service offered?

We provide recycling services for our residents. There are recycling chutes located on each floor. Please make sure cardboard is broken down and brought to the first floor trash room.

Is there an elevator available?

We offers an elevator at Modera Pomona.

When were the Modera Pomona 1-, 2-, and 3-bedroom apartments in Pomona, CA built?

The community was built in 2023.

What is the smoking policy at Modera Pomona?

At Modera Pomona, we are a 100% smoke-free community.

What is the walk score at Modera Pomona in Pomona, CA?

Our walk score at Modera Pomona is a 85 - putting you right at the heart of it all.

How do residents receive packages at Modera Pomona?

There is a package room accessible via a key fob and we also use a package delivery service- Happy to Deliver.

What floor plans are available at the Modera Pomona apartments in Pomona?

Modera Pomona offers an array of 1- and 2-bedroom apartment homes with den options available.

What are the hours of operation for the Modera Pomona leasing office in Pomona, CA?

The leasing office hours are Monday-Saturday 9 AM - 6 PM. We are closed on Sunday.

How do I submit regular and after-hours maintenance requests at Modera Pomona?

We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.

Do the apartments have air conditioning?

Our apartment homes come equipped with air conditioning to keep you comfortable all year long.

Do the Modera Pomona apartments have full-size in-home washers and dryers?

Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!

What kind of appliances do the Modera Pomona kitchens have?

Our Pomona, CA apartment homes offer ENERGY STAR® stainless steel appliances.

What type of countertops do the homes have?

The kitchens at Modera Pomona feature quartz countertops.

Do the refrigerators have an ice machine?

Our stainless steel refrigerators come equipped with an ice maker in the freezer.

Do the kitchen sinks at Modera Pomona have a garbage disposal?

Every stainless steel single-basin kitchen sink at Modera Pomona comes equipped with a garbage disposal.

Do the apartments have dishwashers?

Every apartment home comes equipped with a dishwasher in the gourmet kitchen.

What type of flooring is available in the 1-, 2-, and 3-bedroom homes?

"Every
1- and 2-bedroom apartment homes with den layouts available at Modera Pomona features wood-style plank flooring throughout."

Do the 1-, 2-, and 3-bedroom apartments at Modera Pomona have balconies or patios?

Our apartment homes offer private balconies in select homes.

Are the apartment homes at Modera Pomona wired for WiFi? Is Wi-Fi included with my rent payment?

Our apartment homes are wired for cable and high-speed Internet.

Do the apartments in CA have keyless entry? Do they have smart features?

At Modera Pomona our apartment homes feature smart home technology with a key fob front entry system and a smart thermostat.

Is there a fitness center? What are the hours of operation?

Modera Pomona offers a 24-hour community fitness center.

Is there a clubhouse at Modera Pomona in Pomona, CA? What are the hours of operation?

The Modera Pomona clubhouse is open from 8 AM - 8 PM every day for residents and their guests to enjoy.

Is there a pet park at Modera Pomona? Is there a pet spa? What are the hours of operation?

We love your furry friends at Modera Pomona and offers a pet spa that is available 24/7.

Is there a community grilling station?

We proudly offer a community grilling station at Modera Pomona for our residents to enjoy.

Are there coworking stations available? What are the hours of operation?

Our residents can utilize our coworking spaces in our clubhouse at their convenience 24/7.

Are there Electric Vehicle/EV charging stations available at the apartment homes community in CA? Is there a charge to use/rent the EV charging parking spot?

Modera Pomona offers EV charging stations for $225 per EV vehicle/month.

Are utilities included in the rent payment?

Utilities are not included in the rent payment at Modera Pomona.

Is renter's insurance required for the 1-, 2-, and 3-bedroom apartment homes at Modera Pomona?

At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.

How do I apply to rent one of the 1-, 2-, and 3-bedroom apartment homes at Modera Pomona in Pomona?

You can apply by clicking here.

Do you accept Section 8 vouchers?

For more information, please contact our leasing team.

How do I pay rent?

To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).

We're also excited to announce that we are now accepting payments with Flex.

With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.

For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.

When is rent due each month at Modera Pomona in CA?

Rent is due on the first of the month, with a grace period extending to the fifth day of each month. Late fees will start on the sixth day of each month.

Can the apartment homes at Modera Pomona in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?

Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.

What lease terms are available at Modera Pomona?

Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.

What kind of tours do you offer for the 1-, 2-, and 3-bedroom apartment homes at Modera Pomona?

We provide options for in-person tours, self-guided tours, and virtual tours. Schedule the tour that suits your needs best today!

What steps does Mill Creek take to prevent rental application fraud?

At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information. We also work with trusted third-party partners like Snappt and use screening tools that verify applicant data in real-time.

Do I need to complete a PetScreening Profile?

Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.

🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!

How much is the deposit at Modera Pomona? What additional fees do I need to be aware of when renting a home?

At Modera Pomona, a mandatory one-time fee of $600 security deposit is required, as well as a $64.50 application fee per applicant. Additional monthly fees includes $1.50 pest control, $65 internet, $175 standard parking, and $175 EV parking (if applicable).

You've Got Questions, We've Got Answers.